Effective Date: 9/22/2025
Pilates by Natalia (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
We collect personal information that you provide when you:
Book a class or purchase a package (through Mindbody).
Contact us by email, phone, or website form.
Sign up for updates or promotions.
Categories of personal information include:
Identifiers: name, email address, phone number.
Booking and payment details: handled securely by Mindbody.
Voluntary disclosures: you may share general information about your body or movement needs before class. We do not store or record this information.
Technical data: cookies, IP address, and browser type when using our website.
We use your information to:
Manage class bookings and payments.
Communicate with you about your schedule and studio updates.
Send promotional offers (you may opt out at any time).
Improve our services and website.
We do not sell or rent your data. We share information only with:
Mindbody, for class scheduling, booking, and payment processing.
PayPal, for secure payment processing (if you choose to pay via PayPal).
Email or marketing providers, if you sign up for updates.
Legal authorities, if required by law.
You may request access, correction, or deletion of your data at any time. You may also opt out of marketing emails.
California residents have additional rights under the CCPA/CPRA.
We use reasonable safeguards to protect your information. While we rely on secure providers such as Mindbody, no system is completely secure.
We keep your information only as long as needed for business, legal, or accounting purposes.
Our website may use cookies. You may disable them in your browser settings.
Our services are not directed at children under 16.
We may update this Policy. The “Effective Date” above shows the most recent version.
Pilates by Natalia
Email: contact@pilatesbynatalia.com
Website: pilatesbynatalia.com
Address: 6894A Soquel Ave, Santa Cruz, CA 95062
Effective Date: 9/22/2025
Welcome to Pilates by Natalia. By using our website, booking classes, or attending sessions, you agree to the following Terms of Use.
Pilates by Natalia offers Pilates classes, private sessions, packages, and related services. All services are subject to availability and may change at our discretion.
You must be at least 16 years old to book or attend classes. By registering, you confirm that you meet this requirement.
Pilates by Natalia is not a medical provider. The information provided in classes or on our website does not constitute medical advice.
By participating, you confirm that you are in suitable physical condition to engage in Pilates and that you have consulted a physician if needed.
You are responsible for notifying us of any injuries or limitations before class. Such information is shared voluntarily and not recorded or stored.
All bookings are processed securely via Mindbody.
Payments may be made through Mindbody or PayPal.
Cancellation and no-show policies apply as posted in our booking system.
Packages and memberships are non-transferable and expire as stated at purchase.
All logos, text, images, and content provided by Pilates by Natalia are our property and may not be copied or reused without permission.
We may update these Terms from time to time. Continued use of our services constitutes acceptance of updated Terms.
These Terms are governed by the laws of the State of California.
Pilates by Natalia
Email: contact@pilatesbynatalia.com
Website: pilatesbynatalia.com
Address: 6894A Soquel Ave, Santa Cruz, CA 95062